GRIEVANCE MECHANISM & CUSTOMER COMPLAINTS SUPPORT
Have a complaint, grievance or just a comment about our service or an article? Don’t worry we are there to help you all along the process. Your comments and feedback may help us improve our offerings, grow as individuals and improve the organisation’s sustainability.
Follow the following steps:
- Have a comment or a feedback: Just mail us at Connect@startupanz.com – Just write ‘FEEDBACK’ in CAPS – so that we take your query on an urgent basis.
- Have a compliant or grievance – Just mail us at Connect@startupanz.com – Just write ‘GRIEVANCE’ in CAPS – so that we take your query on an urgent basis.
- If you think your copyright has been violated or any image or a sentence has been taken without proper consent and you wish to redress that – Just write – “EDITORIAL COMPLAINT” in your email subject in CAPS to the same email id – and we will redress it asap.
- If you want to give general comments on how to improve our offerings, and product – just write – GENERAL FEEDBACK – in your email subject to the same email id and we will redress it asap.
OUR ASSURANCE: We promise to get back to you and redress and resolve the compliant fully within 48 hours. We thank you for this opportunity given to us to improve our product.
PS: We have evolved since 2018, when we were launched as a small product inside a college entrepreneurial cell. We have had our complaints in the first year of our operation – but that has led us to evolve our product.
We thank you dear reader for giving us an opportunity to serve you.
