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How UX Can Grow Your Business

By Vinicius Brasil Do you know how Airbnb trumped hotels and WhatsApp became the top-1 mobile app in Latin America just focusing on the user? User Experience is a matter of survival today. Learn what is UX, how to improve the user experience you deliver through your business and discover why you should care about it. What is this User Experience? User Experience, or UX, is the...

The Results of Google’s Team-Effectiveness Research Will Make You Rethink How You Build Teams

By Larry Kim It’s no surprise that Google, now part of Alphabet, loves data, and the company’s execs frequently share the revelations they find, such as their insights on mobile web use. But some of us would be surprised to discover that this unicorn company often turns its eye inward, analyzing information about its people to help improve its operations. A group of employees...

A Simple Way to Actually Stick to Your Goals (And Why You Don’t Need Motivation to Do It)

By James Clear We all have goals. And what’s the first thing most of us think about when we consider how to achieve them? “I need to get motivated.” The surprising thing? Motivation is exactly what you don’t need. Today, I’m going to share a surprising research study that reveals why motivation isn’t the key to achieving your goals and offers a simple...

Why great startups pay higher salaries

By Dr. Arthur Krebbers I remember the graduate job dilemma well: “Work for a large firm, learn on someone else’s wallet!” was one option touted to me. Versus “Join a young organisation and get some real responsibility!” I imagined that option 2 would be less financially rewarding. Surely an “Incorporated last year” NewCo cannot afford to pay you a half-decent salary? Not so. Recent research by...

Stephen Hawking Taught Us It Was Right to Be Wrong

By making bets he was happy to lose, the physicist showed that science progressed with each mistake By Adam Minter In 2002, the future Nobel Prize-winner Peter Higgs joined several fellow physicists at a dinner in Edinburgh. Drinks flowed and the professional invective followed. According to a report published in the Scotsman the following morning, the gathered physicists were frustrated by, and perhaps a little jealous of...

Why You Should Ignore Every Founder’s Story About How They Started Their Company

By Trevor McKendrick Founding Stories Are Myths Company founding stories are almost always non-malicious lies. Take Netflix: That didn’t actually happen Reed Hastings has said many times that he got the idea for Netflix because he once was charged a $40 late fee on Apollo 13. That didn’t actually happen. It’s unfortunate because it will inevitably mislead anyone learning how to start a company. Sam Walton’s Overnight Success A sign for the 1st opening of Walmart Sam was already...

If You Have These 3 Things in Place, You Will Master Any Industry

By Nicolas Cole Habits are universal. We are all human. Which means that success and how it is achieved is also largely universal. What someone learns in one industry is often extremely similar to what someone learns in a completely opposite industry — when reduced down to their simplest habits. Regardless of what industry you play in, or what your undertaking in life is, the recipe...

A 7-min guide to the best-in-class customer support software

By Aytekin Tank Automated customer service hell. Going through endless loops and ending up in voice-jail, eventually forced to hang up. Being told “your call is very important to us” and that we’re only number 58 in the queue. 1) Emailing a problem 2) receiving a ticket number 3) never hearing back. Being redirected to a knowledge center that categorically doesn’t contain the answer to our question: Was...

Who will steal Android from Google?

By Steve Yegge Disclaimers: These are my own personal opinions. A lot of them are probably wrong. I do not speak for my employer (Grab!). Take all this with a healthy grain of salt. In fact, don’t even read it. Here I am, writing a Medium post while on a plane to Jakarta again. This is getting to be a habit. I’m still...

A Wake-Up Call For Tech Managers

By Marcus Blankenship The article tells the story of Jamie, a programmer who joins a new company full of enthusiasm and ideas. Fast-forward a couple years, and Jamie is one of those programmers “who just wants to code.” A programmer who doesn’t contribute new ideas, doesn’t offer new ways of doing things, and just wants to be left alone to write...

Grow Your Company with These 105 Awesome Business Tools

By The Mission Growth is never by mere chance; it is the result of forces working together. — James Cash Penney News That Matters Health If you weren’t already aware, sleep is important. You can’t perform at your best or work efficiently if you are tired and groggy. Being successful is hard enough. Don’t make it harder by trying to run on E. “Obviously, sleep is important. Humans need...

Struggling for sales? Fix your “about me” page

By Sean Meyer A few years ago I took the leap and finally started my freelance business. Like most new freelancers, I thought the whole sales process was going to be easy as I had more than enough experience and had valuable skills that could help any business… So I started off by designing an amazing website, learned some SEO, cranked out some...

Meet John — the 21-Year-Old Entrepreneur Whose Inspiring Story Will Make You Cry Tears of Joy

By Larry Kim A lesson in never letting yourself be held back When it comes to the entrepreneurship, most people focus on how they can grow a business. But, the reasons why a person should start a company don’t get nearly enough attention, particularly how powerful (albeit, a bit crazy) starting a business can be. Entrepreneurship has the ability to unlock human potential, no matter...

The (Real) Starting Point for Strategy

By Matthew E. May “If I had the key members of your executive suite all in the same room, would they all be able to articulate the essence of your current strategy clearly and consistently?” I asked the executive vice president of strategy. “Probably not,” she replied. “But I do know we need a new one, because the current one isn’t working.” I...

What Do You Want To Be Most Proud Of In The Next 3 Months?

By Danny Forest A few days ago, I wrote about a question I was asked by a friend I hadn’t seen in four months: What are you most proud of from the last 3 months? It’s a great question that leads to deep self-reflection. Then yesterday I had a nice comment by Heide Lindgren; she went to a group where that same question was asked,...

How to Get a Billion Dollar Idea

By James Altucher I wrote this article exactly 1 year ago. And sometimes I re-read it… to remind myself of everything Sara Blakely taught me. She’s a self-made billionaire. She’s the founder and creator of Spanx. All of her advice (learned directly from DOING) is still impacting me today. Some people are inspirations for life. Sara is one of those people. Sara Blakely is...