[STARTUPS 101]: Soon – Employee Scheduling For Modern Teams

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NAME OF STARTUP: Soon – Employee scheduling for modern teams

FOUNDER: Olaf Jacobson

THE IDEA: What is the problem being solved by your startup / business?:

Chaos – we structure all scheduling related issues that hamper growth

THE FOUNDER’S STORY: When and how did you come up with the idea for the business?:

Alessandro & me (Olaf) have been on several business adventures together since primary school, a long long time ago;).

Creating something that could ‘scale’ has always been a fascination. About a decade ago we started playing around with software.

Throughout the years we noticed that a relentless focus on customer experience separates great companies from the rest. This led us to create Soon.

WHO IS THE CUSTOMER: What is the typical profile of your target customer? Where would they be located?:

Heads of Customer support, Customer service, Customer experience, Operation manager

LESSONS TO SHARE: What 3 key lessons from your startup / product journey you’d like to share with aspiring entrepreneurs?:

Soon helps fast-growing companies scale their operations. Our solution structures all aspects of employee scheduling. It improves internal communication and workforce management.

Our software is mostly used by customer service teams at scale-ups. We design Soon for ease of use, flexibility and fun – so our end users become happy employees :).

HQ City: Amsterdam, The Netherlands

Website URL: https://www.soon.works/

Number of Employees: 1-5

Company’s LinkedIN URL:: https://www.linkedin.com/company/soonhq/